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Projects

From concept to deployment — our project portfolio showcases tailored solutions that solve complex challenges and deliver measurable value.

Process Optimization through Total Quality Management – A Gastro Bar

Process Optimization through Total Quality Management – A Gastro Bar
Executive Summary

As part of its strategic drive for operational excellence, Expo Group implemented a Total Quality Management (TQM) system within its A Gastro Bar food service concept. Designed to combine speed, consistency, and quality, this initiative elevated every facet of the business — from supply chain and production to product presentation and customer service.

The project emphasized hygiene, staff empowerment, food safety, and measurable quality assurance. Through the integration of FIFO inventory methods, digital planning tools, HACCP protocols, and ongoing staff training, A Gastro Bar established a replicable, scalable model of operational discipline and customer satisfaction.

By instilling a culture of continuous improvement and aligning every team member with shared quality goals, A Gastro Bar has set new standards in fast-casual dining — delivering not only meals but also excellence at every customer touchpoint.

Project

Trony Network collaborated with the management team of Expo Group to design and implement a Total Quality Management (TQM) system for their innovative fast-casual restaurant concept – A Gastro Bar. This strategic project focused on optimizing all stages of the operational workflow, ensuring exceptional product quality, efficiency, hygiene, and customer experience.

Key Areas of Optimization:

Procurement & Supplier Integration:

Forecast-based procurement planning using historical data and seasonal factors.

Full traceability and approval workflows integrated via internal procurement systems.

Strong supplier partnerships ensuring consistent quality and delivery.

Production, Storage & Stock Control:

Standardized recipes and production procedures for all menu items.

Implementation of FIFO stock rotation and cold-chain management.

Strict HACCP compliance across all storage and preparation stages.

Quality Assurance & Hygiene:

Defined hygiene protocols for staff, equipment, and workspaces.

Mandatory training programs and sanitation schedules.

Regular data logging and control checkpoints across production.

Customer Service & Sales Process:

Clear presentation standards for TO-GO and A'la Carte offerings.

Active sales techniques and front-line staff training to improve service interaction.

Monthly assortment analysis and product innovation based on market trends.

Digital Tools & Data-Driven Decision Making:

Development and implementation of a custom software solution (AGB system) for demand planning, order generation, and production tracking.PDCA cycle and statistical analysis as part of continuous improvement.

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